Q: Which payment methods are accepted?
A: We currently only accept credit card payments and PayPal. More payment methods will be added in the future.
Q: Do you ship internationally?
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
Q: What are your shipping options and how long will it take?
A: Please allow 1-3 days for processing time after which, your order will be shipped. Once the order is shipped, we will send you a tracking number. Transit time may vary depending on the location. Typical delivery time on all domestic orders to the United States is 4-9 business days, the UK is 5-9 Days.
International delivery, to countries such as Australia and Canada, transit time can be estimated to be 5-12 days for delivery. For all other international orders and countries, please account the shipping time to take from 12 to 18 days for delivery.
Q: Do I get a receipt for my order?
A: You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
Q: How do I know if my order has been shipped?
A: Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
Q: I haven't received my order yet! is it lost?
A: If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.
Support Team: firstname.lastname@example.org